Product Replacement Policy

Last updated: 04 March 2024

This Product Replacement Policy outlines the terms and conditions for replacing products on our e-commerce platform. By making a purchase, you agree to the following terms:

1. Product Replacement:

1.1 We offer a one-time replacement of the product within 3 days from the date of delivery.

1.2 Eligible products for replacement must be unused, in the original packaging, and in the same condition as received.

1.3 To initiate a replacement, contact our customer support at support@theshopping.in to obtain a replacement authorization.

1.4 Customers are responsible for return shipping costs unless the replacement is due to our error.

2. Damaged or Defective Products:

2.1 If you receive a damaged or defective product, contact us at support@theshopping.in with your order number and supporting evidence.

2.2 We will assess the issue and provide instructions for replacement.

3. Exchanges:

3.1 Direct product exchanges are not offered. Initiate a replacement and receive the same product.

4. Contact Information:

For questions or concerns about our Product Replacement Policy, contact us at support@theshopping.in.

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